You can receive a full refund within 14 days upon package arrival to the customer or merchandise credit on an eGift Card within 30 days upon package arrival to the customer. After 30 days, we will no longer accept returns.
Returns are free within the US.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
All intimates (masks, underwear, socks, headwear, bodysuits, swimsuits, and earrings), and International Orders (outside United States and Canada) are considered final sale and are not eligible for exchange, store credit, or refund. All jewelry is eligible for return, with the exception of earrings, which are final sale.
Final sale items and gift cards are not eligible for exchange, store credit or refund.